30 day hassle free returns
Free shipping on every order
All duties paid. Nothing owed on delivery
Alnuru
Every order is handled with the same care as the objects inside it.
All orders are processed within 1–4 business days, excluding weekends and public holidays. Once confirmed, you'll receive an email with your order details and tracking information when it ships.
During periods of high demand — including product launches and holiday periods — please allow an additional 2–3 business days for processing.
We ship worldwide. Shipping rates and delivery times are calculated at checkout based on your location and chosen carrier.
Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
Once your order ships, you'll receive an email with a tracking number and a direct link to monitor your shipment's progress. Please allow up to 24–48 hours for tracking information to update after dispatch.
In most cases we use DDP (Delivery Duties Paid) shipping options, meaning you will not be charged customs or import duties on delivery.
In rare cases, orders may be subject to import duties or taxes imposed by your country's customs authority. These charges are the responsibility of the customer. Alnuru is not responsible for delays caused by customs clearance.
Customers are responsible for providing accurate and complete shipping information at the time of purchase. Alnuru is not liable for delays, lost packages, or failed deliveries resulting from incorrect or incomplete addresses. If you notice an error in your shipping details, please contact us immediately at info@alnuru.com and we will do our best to assist before dispatch.
If your package arrives damaged, or has not arrived within the estimated delivery window, please contact us within 7 days at info@alnuru.com.
Please include your order number and any photos of the packaging or damage. We'll work with our shipping partners to resolve the issue as quickly as possible.
Questions about your order?
